Privacy Policy

  1. At https://bali-red-kratom.kratom-planet.com, also known as bali-red-kratom (‘the Company’ or ‘we’), maintaining the confidentiality of your information and protecting your data is a top priority. This comprehensive Privacy Policy explains how we handle personal data in accordance with various international privacy standards such as Canada’s PIPEDA, Quebec Law 25, the EU’s GDPR, Brazil’s LGPD, California’s CCPA/CPRA, Colorado’s CPA, Utah’s UCPA, Connecticut’s CTDPA, Virginia’s VCDPA, South Africa’s POPIA, and more.

  2. This Privacy Policy applies to all activities on the https://bali-red-kratom.kratom-planet.com website, our applications, services, and products. Please be aware that this policy does not cover data privacy practices for third-party platforms, services, or products that can be accessed from our platform, each of which will have its own privacy policy.

  3. Our Privacy Policy covers your interactions with us when:

    • You engage with our applications and services as a registered user.
    • You visit any of our websites that reference this Privacy Statement.
    • You communicate with us through newsletters, emails, phone calls, or text messages/SMS.

  4. We collect various categories of personal data in different ways, including but not limited to:

    • Account details you provide when creating an account or profile.
    • Payment and financial information to process transactions.
    • Purchase history and preferences to enhance your shopping experience.
    • Mobile device identifiers for app functionality and user experience tracking.
    • Location data where necessary, such as for store locators or localized services.
    • Your feedback and comments, which help us improve our offerings.
    • Social media information if you interact with our social media accounts or use social sign-in features.
    • Product details to fulfill orders and provide customer support.

  5. We collect personal data through various channels: user-provided input, interactions on our platforms, and automated technologies like cookies and tracking tools. Additionally, we may receive information about you from third parties, whose privacy practices are governed by their own policies.

  6. Our website uses cookies to enhance your experience and for analytics purposes. These cookies are categorized into Strictly Necessary, Preference, and Analytics types, each with a specific role in improving your visit. You can manage your cookie preferences using our dedicated Cookie Manager tool.

  7. We retain personal data for as long as necessary to fulfill the purpose for which it was collected, or as required by law. Once the purpose is fulfilled and the legal requirement is met, we take steps to delete or anonymize the data.

  8. To ensure your personal data remains secure, we implement a range of organizational safeguards and security measures. This includes using encrypted communication channels and collaborating with reputable third parties that adhere to high-security standards.

  9. We are committed to protecting the privacy of children under 18 years old. Our services and products are not aimed at children, and we do not knowingly collect data from them.

  10. As a user, you have a set of rights concerning your personal data. Depending on your jurisdiction, these may include:

    • Accessing, rectifying, or deleting your personal data.
    • Restricting the processing of your personal data.
    • Data portability for data you provided us.
    • Objecting to certain types of processing.
    • The right to non-discrimination for exercising privacy rights.
    • Filing an appeal or complaint with a data protection authority.
    • Withdrawing your consent for the processing of your personal data at any time.

  11. We reserve the right to amend this Privacy Policy from time to time. Any changes will be clearly indicated on our website, and we encourage you to review this policy regularly to stay informed about how we are protecting your information.

  12. If you have any questions, wish to unsubscribe from our services, or need assistance with your personal data, please reach out to our privacy team via email at [email protected] or by mail to the address provided on our website. Our team is dedicated to addressing your concerns and ensuring your privacy is upheld.